Privacy policy

Definition of terms

1.1. The following terms are used in this Privacy policy:

1.1.1. “Website” — monstr.pro

1.1.2. “Website administration” (hereinafter the Website administration, the Operator) — CDS Tech LLC, which organises and carries out the processing of personal data and determines the purposes of processing, the categories of personal data to be processed, and the operations performed on that data.

1.1.3. “Personal data” — any information relating to a directly or indirectly identified or identifiable natural person (the data subject).

1.1.4. “Processing of personal data” — any action or set of actions performed on personal data with or without the use of automation, including collection, recording, systematisation, accumulation, storage, updating, modification, retrieval, use, transfer (distribution, provision, access), anonymisation, blocking, deletion and destruction of personal data.

1.1.5. “Confidentiality of personal data” — the requirement, binding on the Operator or any other person who has obtained access to personal data, not to allow its distribution without the consent of the data subject or another lawful basis.

1.1.6. “Feedback form” — an HTML form that the User fills in with their personal data on the Website, in order to register or to obtain information about services, works, products and similar matters.

1.1.7. “Website user” (hereinafter the User, the data subject) — a person who has access to the Website over the Internet and uses the Website.

1.1.8. “Cookies” — a small piece of data sent by a web server and stored on the user’s computer, which the web client or browser sends back to the web server with every HTTP request when opening a page of the corresponding site.

1.1.9. “IP address” — a unique network address of a node in a computer network built on the IP protocol.

1.1.10. “Product” — a licence or service that the User purchases through the Website.

1.1.11. “Blocking of personal data” — the temporary suspension of processing of personal data (except where processing is required in order to correct the personal data).

1.1.12. “Distribution of personal data” — actions aimed at disclosing personal data to an indefinite group of persons.

1.1.13. “Provision of personal data” — actions aimed at disclosing personal data to a specific person or a specific group of persons.

General provisions

2.1. The User’s registration on the Website constitutes the User’s consent to the processing of their personal data, as well as agreement with this Privacy policy and with the conditions of processing of the User’s personal data. No separate consent to the processing of the User’s personal data is required.

2.2. If the User does not agree with the terms of the Privacy policy, the User must stop using the Website.

2.3. This Privacy policy applies only to the monstr.pro website. The Website administration does not control and is not responsible for third-party websites that the User may reach through links available on the Website.

2.4. The Website administration does not verify the accuracy of the personal data provided by the Website user.

Subject matter of the Privacy policy

3.1. This Privacy policy sets out the obligations of the Website administration regarding non-disclosure and the protection of the confidentiality of the personal data that the User provides at the request of the Website administration during registration.

3.2. The personal data permitted for processing under this Privacy policy is provided by the User by filling in a form on the Website in the relevant section, and includes the following information:

3.2.1. the User’s surname, first name and patronymic;

3.2.2. email address;

3.2.3. home, work and mobile telephone numbers;

3.2.4. the company that the User represents;

3.2.5. the position the User holds in that company;

3.2.6. the city in which the company and the User are located.

3.3. The Website administration collects statistics about the IP addresses and cookies of its visitors. This information is used in order to identify and resolve technical problems. The data referred to in this clause is not transferred to third parties and is used only for the purposes stated in this clause.

3.4. Any other personal information not covered above is subject to secure storage and non-distribution, except in the cases set out in clauses 5.2 and 5.3 of this Privacy policy.

Purposes of collecting the User’s personal information

4.1. The Website administration may use the User’s personal data for the following purposes:

4.1.1. Identifying the User, in order to place an order and/or conclude a contract.

4.1.2. Establishing feedback with the User, including sending notices and requests relating to the use of the Website and the provision of services, and processing requests and applications from the User.

4.1.3. Notifying the Website user about the status of their orders.

4.1.4. Providing the User with effective customer and technical support in the event of problems relating to the use of the Website.

4.1.5. Providing the User with product updates, special offers, pricing information, newsletters and other information on behalf of the Website administration or on behalf of partners.

4.1.6. Providing the User with access to partner websites or services in order to obtain products, updates and services.

Methods and periods of processing personal information

5.1. The processing of the User’s personal data is carried out for no longer than the period required by the purposes of the processing, by any lawful means, including in personal data information systems with or without the use of automation.

5.2. The User agrees that the Website administration has the right to provide personal data to partners and other third parties — in particular to courier services, postal organisations and telecommunications operators — solely for the purpose of fulfilling an order placed by the User on the Website.

5.3. The User’s personal data may be disclosed to public authorities only where required by law applicable to the Operator or to the User, on the grounds and in the manner established by that law, and in response to a lawful request.

5.4. In the event of loss or disclosure of personal data, the Website administration informs the User of that loss or disclosure.

5.5. The Website administration takes the necessary organisational and technical measures to protect the User’s personal information from unlawful or accidental access, destruction, modification, blocking, copying and distribution, and from other unlawful acts of third parties.

5.6. The Website administration, together with the User, takes all necessary measures to prevent losses or other adverse consequences caused by the loss or disclosure of the User’s personal data.

5.7. Subject to applicable law, the User has the right to obtain confirmation of whether personal data is processed and to access it, to have inaccurate data rectified, to have data erased or its processing restricted, to receive the data in a structured, machine-readable format (portability), to object to processing based on legitimate interests, and to withdraw consent at any time without affecting the lawfulness of processing before withdrawal. Requests are sent to info@monstr.pro and are answered within 30 days.

5.8. Personal data is processed and stored on the Operator’s servers located in the Russian Federation. Where the User is located in a country whose law restricts international transfers of personal data, the transfer is made on the basis of the User’s explicit consent given on registration and with appropriate safeguards, including contractual protections and technical security measures. The User may request information about these safeguards at info@monstr.pro.

Obligations of the parties

6.1. The User undertakes to:

6.1.1. Provide the personal data required in order to use the Website.

6.1.2. Update and supplement the personal data provided if that information changes.

6.1.3. The User has the right to withdraw consent to the processing of personal data at any time by sending a notice to the Operator at info@monstr.pro. The Operator stops the processing within the period prescribed by applicable data protection law (and in any event within 30 days), except where the law requires the processing to continue.

6.2. The Website administration undertakes to:

6.2.1. Use the information received solely for the purposes set out in section 4 of this Privacy policy.

6.2.2. Keep confidential information secret, not disclose it without the User’s prior written permission, and not sell, exchange, publish or otherwise disclose the User’s transferred personal data, except as provided in clauses 5.2 and 5.3 of this Privacy policy.

6.2.3. Take appropriate technical and organisational measures to protect the confidentiality of the User’s personal data in accordance with applicable data protection laws, including — where they apply to the User — the EU General Data Protection Regulation (GDPR) and the UK GDPR.

6.2.4. Block the personal data relating to the User concerned from the moment of a request by the User, their legal representative or the authorised body for the protection of the rights of data subjects, for the period of verification, where inaccurate personal data or unlawful actions are identified.

Liability of the parties

7.1. The Website administration, having failed to fulfil its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data in accordance with applicable law, except in the cases provided for in clauses 5.2, 5.3 and 7.2 of this Privacy policy.

7.2. In the event of loss or disclosure of personal data, the Website administration is not liable if that personal data:

7.2.1. Became public knowledge before it was lost or disclosed.

7.2.2. Was received from a third party before it was received by the Website administration.

7.2.3. Was disclosed with the User’s consent.

Dispute resolution

8.1. Before bringing a court claim in disputes arising out of the relationship between the User and the Website administration, it is mandatory to submit a claim letter (a written proposal for the voluntary settlement of the dispute).

8.2. The recipient of the claim letter notifies the claimant in writing of the results of its consideration within 30 calendar days of receiving it.

8.3. If no agreement is reached, the dispute is referred to the competent court at the Operator’s location, unless the mandatory law of the User’s country of residence grants the User the right to bring proceedings before the courts of that country. The User also has the right to lodge a complaint with the data protection supervisory authority of the country where the User resides.

8.4. This Privacy policy and the relationship between the User and the Website administration are governed by the law of the Russian Federation, the country where the Operator is established, without prejudice to the mandatory data protection and consumer protection rules of the User’s country of residence, which continue to apply where they afford the User greater protection.

Additional terms

9.1. The Website administration has the right to make changes to this Privacy policy without the User’s consent.

9.2. The new Privacy policy takes effect from the moment it is published on the Website, unless the new version of the Privacy policy provides otherwise.

9.3. All suggestions or questions regarding this Privacy policy should be addressed to info@monstr.pro.

9.4. The current Privacy policy is published at https://monstr.pro/privacy